Connectivity Errors

Incident Report for Squarespace

Resolved

This incident has been resolved.
Posted May 29, 2025 - 15:15 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 29, 2025 - 13:11 EDT

Investigating

We are currently investigating an issue where some sites are displaying a 500 Internal Server Error after upgrading to a paid plan.
Posted May 29, 2025 - 12:57 EDT
This incident affected: Site Loading and Site Editing.